Job Description
We are looking for a National Account Manager with experience of selling Technical products to the Rail sector for an established technical solutions provider\n\nTHE OPPORTUNITY\n\nAs an Account Manager you will work with Rail Manufacturing and Maintenance companies to supply Electrical and Electronics equipment. Your main focus as their primary point of contact will be building, maintaining, and expanding strong relationships to ensure long‑term customer satisfaction and revenue growth.\n\nYour key responsibilities will be: -\n\nManage day‑to‑day interactions with rail customers,\nAccount planning for repair programmes, APUs, electronics overhauls, and component lifecycle extensions.\nSupport quotation development for repairs, spares, modifications, and reliability upgrades.\nTrack customer fleets, reliability trends, and planned maintenance cycles to identify opportunities.\nWork closely with Engineering and Aftersales to deliver timely technical responses.\nEscalate and coordinate resolution of NCRs, warranty issues, and repeat-failure investigations.\nMonitor performance, and customer satisfaction.\nEnsure the company has an opportunity in mid‑life overhaul programmes, refurbishment cycles, and component replacement schedules.\nRepresent the company at customer reviews, depot visits, and industry workshops worldwide.\nProvide structured feedback internally on recurring field issues.YOUR SKILLS\n\nThe successful candidate will need experience of managing accounts in the Rail Rolling Stock market and an understanding of repair processes, engineering change, and depot operations. Excellent relationship building skills are essential as are good organisation and planning skills.
Ideally you will have experience of Electrical / Electronic solutions with a HND ideal\n\nYou will need the ability to translate technical issues clearly to customers, have good communication and presentation skills and be happy to travel required to customer/potential customers sites, exhibitions and networking events. A Full UK Driving Licence is also required\n\nSALARY & BENEFITS\n\nThis is a remote-based role covering clients nationally with a good basic salary, company car and commission scheme. Benefits also include, holidays, pension and death in service \n\nWHY APPLY \n\nIt is an exciting opportunity with a company with a good track record of providing innovative technical solutions to the Rail sector \n\nAPPLY NOW\n\nIf you would like to learn more please call Adam Jones at Major Recruitment or click Apply Now and send your CV\n\nINDJB
